With Hours to Go, A Final Thought on April APR Month

By Edward M. Bury, APR (aka The PRDude)

With just a few hours left in April 2017, just a final though on efforts underway to promote the Accredited in Public Relations (APR) credential.

After all, April has been designated Accreditation Month, and those of us who earned the credential are somewhat responsible for its future. So, what can APRs do help keep the process advancing?

I offer this very simple suggestion: Serve as an APR Panel Presentation member.

As an APR, here’s what your participation in the Accreditation process will accomplish:

  • Demonstrate your commitment to the credential and profession.
  • Provide an opportunity to learn more about the current KSAs and revisions to the APR process.
  • Meet fellow APRs and candidates seeking the credential.
  • Earn maintenance points needed to retain your APR standing.

And, if another incentive is needed, think of this: When you pursued Accreditation, three APRs found the time and demonstrated the commitment to participate in the presentation you had to deliver to move to the next step in the process.

Yes, we’re all busy these days. But hopefully more APRs will find the hours needed to review a candidate’s Questionnaire, review the document and commit the two or so hours required for the Panel Presentation.

Please find the time in your career to let someone else have that opportunity. Prove your commitment to the value of Accreditation.

Now it’s your turn fellow Accredited professionals: What can we do to nurture and advance Accreditation?

After all, the road to Accreditation transcends one month.

 

 

April is APR Month, So What Should I Do?

By Edward M. Bury, APR (aka The PRDude)

Certainly, it’s appropriate that April is APR Month. After all, April is a time of awakening, a time to invigorate, a time to take on new personal challenges — an ideal time to showcase the leading public relations voluntary mark of distinction.

(From another perspective, as a student of English literature — and with no disrespect to T.S. Eliot — I never accepted the claim that April is the cruelest month.)

The message here is one I wholeheartedly support.

Back to APR Month, the 30 days when an emphasis is placed on the value behind the Accredited in Public Relations credential. Loyal followers of the PRDude blog certainly are aware of my dedication to Accreditation and the impact its made on my practice of public relations.

As noted in this post from February, I’ve had the honor to get elected again to the Board of the PRSA Chicago Chapter as APR Chair. The challenge: Re-energize APR initiatives within the chapter by:

1) Building awareness for the importance of earning the credential.

2) Launching a structured training program later this year.

To gain insight, I participated in a conference call hosted by PRSA last month. APR chairs from various chapters shared thoughts on programs and initiatives underway. Here’s what I learned.

  • Word of mouth, blogs, and regular testimonials are invaluable.
  • Mentoring programs for APR candidates keep them engaged.
  • Cash scholarships are great incentives.
  • Generate acceptance for the credential by reaching out to top 50 employers.
  • Contact the local SHRM chapter and suggest they recommend “APR preferred” on help wanted notices.
  • Engage current APRs to contribute and point out that they can earn maintenance points through volunteer and leadership efforts.

Without question, very solid and rational ideas and directives.

So, now it’s your turn: What suggestions do you have to help PRSA Chicago jump start the APR program?

I welcome responses throughout April and the months to follow.

Inspired by St. Patrick’s Day: A Perspective on the Irish Academy of Public Relations

By Edward M. Bury, APR (aka The PRDude)

On this day before the “official” St. Patrick’s Day — that is March 17 — much of the nation, including Chicago, equates the holiday to all the things one would expect: Parades, lots of people wearing green, performances by Celtic step dance troupes, and of course, consuming malt beverages at pubs with Irish-sounding names, as well as at those without.

Here in Chicago, the popular downtown parade is always held the Saturday before the real St. Patrick’s Day, and the one held March 11 drew thousands along the route in Grant Park; and, yes, the City poured green dye into the Chicago River to turn an already greenish body of water emerald.

Logo courtesy of Irish Academy of Public Relations web site.

But I’m re-purposing St. Patrick’s Day for another reason; and it doesn’t involve anything green. I’m inspired by the holiday to learn more about something else that comes from Ireland.

The Irish Academy of Public Relations is a company based in — you guessed it: Dublin, but there’s a New York office, too — that offers online courses in public relations, media, events planning and broadcasting.

For the past few years, I’ve received email messages promoting the various diploma and certificate program

“Green River” image courtesy of Choose Chicago web site.

s and other courses. So, in the spirit of St. Patrick’s Day, I decided to investigate a little further. Of course, the Diploma in Public Relations was of most interest.  It’s comprised of 11 modules on topics like the history of public relations, drafting “press and media releases,” managing events and sponsorship opportunities, working with photographers and more. There’s even a module on crisis management.

Based on just a cursory evaluation of the Academy and the Diploma program, I must conclude that this kind of education has some merit and value today. (Hey, the IAPR must be doing something right because they’ve been in existence for 24 years.)

If the folks at IAPR read this, I strongly suggest that the PR course be expanded to include modules on digital communications, ethics and the business aspect of public relations; but overall the knowledge shared here is fundamentally sound.

Given how public relations is so often misaligned and misunderstood in society today, perhaps certificate programs can provide the first step toward a university course of study and eventually programs like the Accredited in Public Relations (APR) credential.

(Yes, I’m guilty of shameless, self-absorbed promotion of Accreditation. So what: It’s my blog.)

What’s your perspective on programs like the one just referenced? Share your thoughts here, or let me know if you want to meet at an Irish pub and discuss over a beer.

Happy St. Patrick’s Day.

* * *

Footnote: Back in 2012, the PRDude offered some other thoughts inspired by St. Patrick’s Day.

I’m Back! (Well, Sort Of)

By Edward M. Bury, APR (aka The PRDude)

On December 8 of last year, I had the privilege of attending the Senior Leaders reception hosted by PRSA Chicago.  (Hard to fathom that I’m a “senior” anything, but I trust the term is accurate.)

The annual event provides an opportunity to shine the spotlight on a local public relations professional who made a significant, positive and measurable impact on the profession through her or his work and within the community.

Michael Jordan I'm BackThe 2016 honoree was John LaSage, who for decades distinguished himself through his work at the Chicago office of Burson Marsteller. Read details on the reception in this report on the Chapter website.

During his outstanding comments, Mr. LaSage recalled momentous occurrences from his career, including one that basketball fans from Chicago and across the world will long remember: Michael Jordan’s return to the Chicago Bulls in March of 1995, some two years after the icon “retired” following three consecutive NBA championship seasons.

I recall Mr. LaSage recounting his participation in crafting the announcement. If memory serves correctly, a “formal” news release was prepared, but apparently Mr. Jordan opted for a message simple, compelling and memorable:

“I’m Back.”

Well, to borrow the phrase above, I’m back, too.

Specifically, I’ve been elected to the Board of Directors of PRSA Chicago, where I served for some 10 years.  My responsibility: Re-energize the Accredited in Public Relations (APR) program within the Chapter.

First, let me stipulate that my return to the Board does in no way equate with Michael Jordan’s return to the Chicago Bulls.  (And, not to sound snarky, but they should could use him this season.)  After all, Jordan-led teams won three more NBA championships.

My goals for 2017 are more modest:

  • Establish a viable program to nurture local public relations professionals through the APR process.
  • Nurture three or four colleagues on to earning Accreditation by early 2018, or sooner.

Some primary research revealed the vast majority of those earning Accreditation in recent years come from associations, healthcare, governmental organizations and the corporate world. Very few, if any, are from big agencies.

This was the same trend when I served on the Universal Accreditation Board from 2006-11.  So while our supportive efforts will be open to all, history has shown that we may not gain candidates from the marquee PR shops.

That’s okay. Because as noted, I’m back and ready to help anyone up to the Accreditation challenge.

 

 

PR Firms and BBB Accreditation: Questions

By Edward M. Bury, APR (aka The PRDude)

Along with the usual main news, business, sports, and arts sections, the June 22 issue of our home delivered Chicago Tribune also included a tabloid publication.  No, not the rival Chicago Sun-Times, but a Consumer Resource Guide published by the Better Business Bureau (BBB).

BBB two

Think I’ll hold onto this publication; just in case.

The purpose of the insert was to celebrate the BBB’s 90th anniversary of providing service to people and businesses here in metropolitan Chicago. The contents contained BBB rated businesses, and a reasonable amount of display ads.  (Hey, print publication ain’t cheap.)

Let me offer my most sincere congratulations. I wholeheartedly support the work of this organization, which “sets high ethical standards for business conduct.” Learn more by scanning the BBB Business Partner Code of Conduct.

Now, on to the focus of this post. I scanned the 40-page report and learned that the mortgage broker we’ve used to finance and re-finance our home was listed, as was the company that replaced the roof on our garage last year.

BBB one

Note the two public relations firms, right between Public Opinion Analysts and Publishers.

But, what I found somewhat puzzling was the fact that there were only two public relations firms listed: GreenMark Public Relations, Inc., a firm headquartered in the north Chicago suburb of Mundelein, and FLEISHMANHILLARD, a global firm with offices in Chicago.  (Note: All caps with no space is how the firm was listed in the BBB report.)

For the record, the BBB report had 30 listings for Advertising/Marketing firms or Agencies/Counselors and five for Communications firms.  And, there were lots and lots of mortgage brokers and roofing companies

This prompted some questions:

  1. Most obvious, why are only two Chicago firms BBB Accredited?
  2. What value do public relations firms — companies that in theory are charged with strengthening client’s reputations — find in earning third-party endorsement, like from the BBB?
  3. Should organizations like the Public Relations Society of America (PRSA) champion BBB Accreditation?

As a public relations professional who earned the Accredited in Public Relations (APR) credential, I support and value voluntary initiatives that substantiate my ability to deliver sound, ethical communications counsel.  This, I maintain, is especially true for public relations, a profession not licensed in this country.

And, yes, I did check the BBB list for bloggers. Not a category they list just yet. But I’ll keep checking.

 

 

 

On This Last Day of April, Thoughts on Participation on the Universal Accreditation Board

By Edward M. Bury, APR (aka The PRDude)

Cold, bleak and rainy here in Chicago, this last day of April. Perfect conditions to take on lots of productive tasks indoors, like publishing a post.

But what topic?

Ah, April is Accreditation month, the 30 days when many in the profession charge forward to promote the value behind the Accredited in Public Relations (APR) credential.

Well, The PRDude has commented on Accreditation quite extensively, including in past Aprils, as noted in this post from April of 2014.

tactics_large_bannerAnd, I had an article published in PRSA Tactics in April of 2010 on APR mentoring best practices from Public Relations Society of America (PRSA) chapters around the nation.

But, this space hasn’t shared enough thoughts on the board that administers, markets and confers the APR, the APR+M for military public affairs officers and the new Certificate for Principles in Public Relations for college graduates.

I’m referring to the Universal Accreditation Board (UAB), the appointed body of Accredited members from eight public relations organizations, including PRSA, of which I’m a member.

Source: The Universal Accreditation Board web site.

Source: The Universal Accreditation Board web site.

From 2006 to 2011, I served as a member of the UAB. To say is was an honor is an understatement. The same goes for how my experience on the UAB elevated me personally and professionally.

All self-deprecation aside, I was kind of  a PR mutt when I was appointed to the UAB. I earned Accreditation in 2004, and had served on the newly formed PRSA Accreditation Marketing Committee (of which I later chaired.) During my many years at agencies and with an association, I had not been and active participant — much less a volunteer — in the public relations profession.

For the record, I was not a “joiner,” unless one would count being a Chicago Cubs fan and beer aficionado.

Serving on the UAB elevated me as a business communicator because I got to actively participate and make decisions on something I cared about and something I believed in. At each meeting, I had to hold my own with a body comprised of smart, experienced PR strategists from academic, agency, military and non-profit disciplines.

Frankly, during my first block of meetings held at PRSA headquarters on Maiden Lane in New York, I was a little intimidated. Hey, I was the new guy and lacked the pedigree of most — okay, perhaps all — of my colleagues!

Soon I became acclimated to procedures, and after a while, understood the acronyms that often surfaced in Board meetings. (KSAs — yes, the knowledge, skills and abilities tested in the CBE, the Computer Based Exam.) And, I contributed, first conducting an audit of the old UAB website, then co-chairing the MarCom (marketing communications) work group.

Perhaps the most lasting reward from my UAB service: The bonds and friendships I forged with many colleagues, many who remain my friends still.

From another perspective, that’s what public relations is all about: Building mutually beneficial relationships.

 

 

 

 

D.C. PR Pro Joe Kovacs, APR Shares Thoughts on Accreditation, the Profession, D.C.

How cool is this: A few years ago, a fellow public relations professional who was planning to pursue the Accreditation in Public Relations (APR) credential reached out for advice.  He was living in Denver at the time, and he learned about my passion for the credential by reading some articles I wrote that was published in PRSA Tactics, perhaps this one.

I was, of course, flattered, and of course, I offered my assistance. The guy in question, Joe Kovacs, APR, is the subject of this question and answer post from the PRDude.  Since our initial  communication via phone, Joe and I have met in person during business meetings I’ve attended in Washington, D.C., most recently chronicled in this recent “travelogue.”

Here’s what Joe — Director of Marketing for a Bethesda, Maryland-based CPA firm — had to say about his career, Accreditation and what’s taking place on the national political scene and his burgeoning career as a fiction writer.

Joe Kovacs, APR

Joe Kovacs, APR

1. What are the biggest challenges you face when managing communications for Gelman, Rosenberg & Freedman, CPAs, which has a large, diverse client base?

You have to do the best job possible segmenting your communications. That’s a huge challenge. You can send ANY client helpful information about personal taxes, since everyone has to pay Uncle Sam. But business owners won’t benefit or even find interesting the same material as nonprofit executives. So you really do need to dig deep into the demographics of EACH of these distinct audiences, think about what matters to them and develop customized messages for distribution that will help them find solutions to their problems or build on success they already enjoy.

Another huge challenge is bridging internal communications gaps. Every professional in a fast-paced work environment tends to focus on their personal work and goals, and may not sufficiently consider the importance of sharing information internally among various stakeholders for a project. This can lead to a lot of hurt feelings and tension. I see one of my jobs as keeping an eye out for those gaps and providing communications to stakeholders whom no one thought to contact about some new item of interest to our firm. It’s a small thing, but when you can keep everyone on the same page, it really does work miracles.

2. How has earning the APR and what you learned during the process contributed to crafting strategies to meet the firm’s communications goals?
One book I read when I was studying for my APR was Strategic Planning for Public Relations by Ron Smith. I think that book, more than any other, pushed me from being a tactician to a strategist. It really broke down all the different roles of communications professionals within an organization, which gave me a vivid sense of the different between someone who just does something and someone who thinks about what is the right thing to do. I wouldn’t have read this book if I hadn’t studied for my APR.

The other factor that turned me into a strategist for my firm is the APR test itself. It was an amazing test. Anyone who is going the route of accreditation should prepare themselves for the reality that it isn’t about rote memorization. You have to absorb knowledge and learn to think like a strategist because the APR test essentially gives you various fictional scenarios and it’s the “thinking” you developed during the study process that will serve you when you choose your answers. Really, I can’t say enough about the resources that PRSA encourages you to study or the intelligence behind the testing format, which helped me grow into a strategist.

Earning the APR credential helped elevate Joe Kovacs, APR, to become a strategist.

Earning the APR credential helped elevate Joe Kovacs, APR, to become a strategist.

3. Speaking of Accreditation, we became acquainted when you reached out for guidance on the APR process after reading article I wrote for the PRSA Tactics magazine. Have you inspired others in your market to pursue the APR?

I don’t know that I have directly inspired anyone to say okay, yes, I’m going to go for it. But I have had some friends who decided to pursue Accreditation and one of the first things they told me they did was reach out to me for advice because they knew I had already gone through the process. I will say, though, that I think any communications victories you achieve on your employer will reflect on the value of the APR.

Not long after I became Accredited, I joined the public relations committee of a membership association. The following year, I was asked to be chair. The year after that, I was asked to be on the organization’s board of directors. That was an incredibly flattering experience, and I attribute whatever success people think I may have had, to my accreditation training. When the board launched a strategic communication committee late last year, guess who was selected to be the board liaison to that committee? And we have had some successes in media relations since then that I know have got some people excited. I regularly list the APR after my name (including on my LinkedIn profile) so whenever people look at how I’ve become more involved in the association, I hope they also notice the APR and think…hey, I wonder if that can help me out, too. I would be excited if anyone did that and ended up pursuing accreditation.

The U.S. Capitol, the symbol of D.C. to many. Photo Credit: jointblog.com.

The U.S. Capitol, the symbol of D.C. to many. Photo Credit: jointblog.com.

4. You work in metropolitan Washington, D.C. — the center of the national debate on all things taking place in the nation. Do you get very involved in the conversation? And, who do you plan to vote for in November?

Yeah, you know, this city doesn’t have the best reputation. Washingtonians are often considered rude, short and ambitious, and they’re only interested in you if you can help them get where they want to go professionally. I wish I could say that’s completely untrue, but there is some truth to it. With that said, though, a lot of the fiery personalities are individuals with big hearts pursuing some fantastic causes. D.C. is a nonprofit mecca simply because with Congress here, you have a lot of groups that send their government relations people up to Capitol Hill to advocate for this and that. I did that; I worked for several nonprofits, including once as the media relations coordinator on the government relations team of an educational nonprofit. The other side of that coin then is that you may have some cold, ambitious people, but many of them are committed to making the world a better place, and that’s the side of D.C. that people should consider more often, in my humble opinion. As for who I would vote for, I don’t feel comfortable sharing personal politics. But two candidate who are NOT running who it would have been interesting to see are Joe Biden on the left and Paul Ryan on the right.

5. And, when we visited last you shared some insight into your fiction writing. Would you care to share some further insight about you chief character and why you’re taking on this “second career?

Wow. Second career may be too strong a word at this point. But yes, I did just publish a literary novel independently. My main character is a Border Patrol agent in Arizona. I intentionally chose someone very different from me–meaning, I’m not from Arizona and had little knowledge about the Southwest when I first started this project–so that the writing wouldn’t become derivative and end up as some barely disguised autobiography. I think I succeeded in that regard. I am well into the first draft of another novel that takes place in Wichita, Kansas in the early 1900s. Again, I think by choosing a different location and time period, I can focus on how to build a good story rather than by writing about myself. I have always had a vivid imagination. That hasn’t gone away with time and I enjoy being excited about a lot of things and being child-like occasionally. One should never lose one’s zest for life and personal creation is a great way to keep the fires burning.